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New Mexico State University Library participates in quality survey

The New Mexico State University Library will survey its users on the quality of its services as part of a national research and development project for academic libraries.

es participating in the project, called LibQUAL+, will send invitations and reminders to random samples of users encouraging them to complete a Web survey. NMSU faculty, staff and students will be surveyed starting March 11.

LibQUAL+ is a project of the Association of Research Libraries (ARL) in collaboration with Texas A&M University. Financial support is provided by the U.S. Department of Education's Fund for the Improvement of Postsecondary Education, ARL, Texas A&M and participating libraries, including New Mexico State.

The project is defining and measuring library service quality across institutions and creating quality-assessment tools to help libraries provide services that are more closely aligned with user expectations. More than 170 academic libraries nationwide are participating in 2002.

For more information, see the LibQUAL+ home page at http://www.libqual.org or e-mail Elizabeth Titus, dean of the University Library, at etitus@lib.nmsu.edu.

Karl Hill
March 4, 2002